Privacy Policy

TENSUE PROPERTY SERVICES (hereinafter referred to as "the Company") takes the privacy of your personal information very seriously. This privacy policy aims to inform you how we collect, use, protect and share your personal information. By using our services, you agree to the terms described in this policy.

1. Information collection
We will collect your personal information under the following circumstances:
Business dealings: When you inquire about our real estate services, we will collect your name, contact information (such as phone number, email address) and other necessary identification information.
Online forms: All information you fill in when submitting an inquiry or application through our website.
Usage: We may collect information about your use of our services, such as access times, pages visited and device identifiers.

2. Use of information
The personal information we collect will be used for the following purposes:
Provision of services: used to provide you with real estate sales, leasing, property management and investment services.
Customer Support: To respond to your inquiries and meet your needs.
Marketing: Notify you of our latest services and offers via email or other channels, provided you agree to receive such information.
Data analysis: used to improve the quality of our services and customer experience.

3. Information protection
We take various technical and administrative measures to protect your personal information. These measures include but are not limited to:
Data encryption: Encrypt sensitive information during transmission and storage.
Access control: Limit internal personnel’s access to personal information and retain only necessary knowledge.
Periodic review: Continuously evaluate and improve information security policies to prevent data leakage and unauthorized access.

4. Information sharing
We may share your personal information with third parties under the following circumstances:
Business partners: In order to provide better services, we may cooperate with reputable third parties, but we will ensure that they also comply with relevant privacy protection laws and policies.
Legal Requirements: We may disclose your information when required to do so by law or to protect our rights.

5. Customer Rights
You have the following rights:
Inquiry and access: You have the right to request access to your personal information that we have collected.
Modification and deletion: If your personal information is incorrect, you have the right to request modification or deletion.

6. Contact information
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
E-mail:Tensueproperty@gmail.com
Telephone:+852 9758 7764
Address: Room 1101, Wu She Sang Building, 655 Nathan Road, Mongkok, Kowloon

7. Policy updates
We may update this privacy policy periodically. Any changes will be posted on our website and you will be notified of relevant updates. Please review this policy regularly to understand our measures to protect your personal information.

The above is a detailed introduction to the privacy policy of Tianrui Real Estate Agency. If you have any specific terms that require further elaboration or have other needs, feel free to let us know and we'll be happy to help!

en_USEnglish